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Man pays PRO for visa, spends one night in detention

Man pays PRO for visa, spends one night in detention Marie Nammour / 2 March 2014 Legally speaking, if you want a thing well done, do it yourself; never trust a person you hardly know with handling your sensitive documents. Take for instance the case of Samir (name changed), who took the easy way out to sponsor his 4-month-old daughter’s residence visa by seeking the services of a PRO. However, after making the due visa payments, instead of getting the visa, he found himself involved in a forgery case. Samir, 26, works as a manager in a real estate firm and lives in a hotel apartment. He told Khaleej Times that since the day he trusted the PRO with his daughter’s visa application, his life has taken a turn for the worse. Samir claims he paid the PRO Dh2,500 to have the visa issued and to cover expenses such as typing, medical fitness fees, Emirates ID fees, and other typing expenses. He went to the General Directorate of Residency and Foreigners Affairs (GDRFA) on November 20 last year to collect the visa. “He told me I need to go in person to collect the visa since I am the girl’s father.” To his surprise, he was apprehended by the Criminal Investigation Department (CID) officers and taken to Al Aweer Detention Centre where he spent one night. He was released on bail after depositing his passport. “I have been told at the Land Department that my Ejari certificate was forged. It bore a serial number that belongs to a tailor shop’s tenancy contract while its details are mine. The PRO forged it.” KT has learnt that the police are on the lookout for the PRO in connection with the case. “This whole thing happened when my daughter was only one-month old. Now she’s almost four-months old and I have not got the chance to hold her yet.” Samir said he loves Dubai and doesn’t want to be deported because of someone else’s wrongdoing. He submitted an authentic tenancy contract and was unaware the Ejari letter was forged, he claimed. His case is currently under investigation by the Naturalisation and Residency Prosecution. “I never told that man to forge any document for me. I paid him for his services and enclosed my application with authentic documents. I was not aware of what he did with it.” Legal procedure Hotel apartment residents should submit their tenancy documents at the GDRFA, as the Land Department in Dubai is no longer issuing tenancy contract registration certificates or Ejari letters in such cases. An Ejari customer service employee said that residents living in hotel apartments and wanting to sponsor a family member should submit their tenancy contracts, among other documents, for verification at the GDRFA. “We, in Ejari, register tenancy contracts for residents of residential flats when they apply for visas for a family member. As for the residents who live in hotel apartments they should submit their tenancy documents for verification at the GDRFA.” The applicant should also get a letter from the hotel stating that he is a tenant of a room at the hotel paying a specific annual rent. The letter should bear the hotel manager’s signature and be stamped with the hotel’s official seal, according to the Ejari employee. Earlier, Ali Humeid bin Khatem, the head of the Naturalisation and Residency Prosecution, in an interview with KT , urged all residents to refrain from forging and presenting forged tenancy contracts registration certificates because “they would be caught and be held legally accountable”. He advised the residents who want to sponsor their relatives to avoid fraudulent ways when applying for visas. “They should indeed have a rented flat or own property so that they could provide the required documents to be able to sponsor their relatives,” the Chief Prosecutor said. Thanks to the Ejari programme, he said, forgery cases are being easily detected and exposed. “The Ejari staff, available at the Residency and the Land departments as well as in several other branches across Dubai, are there to verify the authenticity of the tenancy contracts and then issue the visa applicants tenancy contract registration certificates.” Penalty for forgery According to article 217 of the Federal Penal Code, whoever forges an official document shall be sentenced to a period not exceeding five years in prison. According to article 121 of the Federal Penal Code, the courts, both Criminal and the Misdemeanours, may order the deportation of the accused, if found guilty, in forgery cases. mary@khaleejtimes.com For more news from Khaleej Times, follow us on Facebook at facebook.com/khaleejtimes , and on Twitter at @khaleejtimes Continue reading

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Star Rating is open to local, foreign governments: Shaikh Mohammed

Star Rating is open to local, foreign governments: Shaikh Mohammed Staff Report / 2 March 2014 The Star Rating Initiative intends to bring about a quantum leap in the efficiency of government services as per global standards. His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, has invited UAE’s local governments and other foreign governments to join the Star Rating Initiative for Customer Service Centres, which is similar to the hotel industry’s ratings. Launched last week, the Star Rating Initiative intends to bring about a quantum leap in the efficiency of government services as per global standards. Shaikh Mohammed announced earlier that the Star Rating system is obligatory and will be applied on 400 Federal Government’s service centres. The new rating system will give a number of stars from two stars to seven stars based on world’s private sector standards to indicate the level of service to the clients with the participation of foreign evaluators. Minister of Cabinet Affairs Mohammed Abdullah Al Gergawi said that the UAE Government has received several inquiries about the project from other governments. Accordingly, Shaikh Mohammed has issued his directives to promptly provide all the detailed manuals, guidelines, assessment handbooks and technical support to all local UAE governments and other foreign governments. Al Gergawi explained that the Star Rating Initiative project contains many technical details related to service quality assessment, customer relations management, human resources and technical applications; and all patents and copyrights are officially registered for the UAE Federal Government and approved by the Arab League as standardised specifications for customers’ services. The project aims at changing the concept of the government sector’s services in general in order to be more competitive with the private sector in addition to meeting the needs of the clients. It also establishes a new and transparent model in customer service as well as manages the expectations of the public when dealing with the centres for government services. So far, 75 Federal Government services centres had been evaluated. The classification is based on a comprehensive and integrated operational evaluation processes. By the end of each evaluation, the centre receives detailed recommendations to improve and enhance its services in eight standards: strategic alignment, customer centricity, services, service delivery channels, customer experience, service efficiency & innovation, people and technology. (With inputs from Wam) news@khaleejtimes.com For more news from Khaleej Times, follow us on Facebook at facebook.com/khaleejtimes , and on Twitter at @khaleejtimes Continue reading

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Four Asians arrested for posing as cops, kidnapping and robbery

Four Asians arrested for posing as cops, kidnapping and robbery Afkar Abdullah / 2 March 2014 The victim says the group of men who told him that they were police CID and kidnapped him when he was trying to get off his car with a case containing Dh100,000. The four suspects (supplied photo) Sharjah Police on Saturday arrested a gang comprising four Asians who posed as CID officers to kidnap a man and rob him of Dh100,000. The police CID official said that Sharjah Police, in cooperation with Dubai Police, managed to arrest the gang members — three Bangladeshis and a Pakistani — on charges of posing as CID officers, kidnapping and robbery of Dh100,000 that was in the possession of the victim. He explained that a Bangladeshi man lodged complaint at Al Gharb Police Station about a group of men who told him that they were police CID and kidnapped him when he was trying to get off his car with a case containing the amount. He said the suspects were wearing the Emirati national dress and one of them flashed a police identity card. They forced him to get in their car and them drove around in Sharjah City. They then drove to Dubai where he was asked to get off and hand over the case. The victim also told the police that two of the suspects assaulted him while he was in their car. Based on the information, the police formed a search team and found that one of the suspects was in Dubai. Sharjah CID officers, with the help of Dubai CID officers, identified the suspect Y.K.A. of Bangladeshi nationality. He confessed to the crime after being arrested and led the police to the other suspects — A.M.H. from Pakistan, and M.A.H. and M.A.A. from Bangladesh. Based on their confession the police referred them to public prosecution. afkarali@khaleejtimes.com For more news from Khaleej Times, follow us on Facebook at facebook.com/khaleejtimes , and on Twitter at @khaleejtimes Continue reading

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