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Lenders in UK praised for work on responsible lending requirements

Lenders in the UK positively applied the responsible lending requirements which came into force as part of the Mortgage Market Review (MMR) introduced in April 2014, a new report concludes. But there is scope for improving consumers’ ability to make better choices about mortgage deals according to the Responsible Lending Review published by the UK’s financial watchdog, the Financial Conduct Authority (FCA). It also says that some firms need to make process improvements to help them consistently assess and record their lending decisions and some could be more proactive and consistent in making use of flexibilities and exceptions to the responsible lending requirements for existing customers. The research found no evidence that the rules have prevented firms lending responsibly to consumer groups such as older borrowers and the self-employed. However it points out that with older consumers representing an increasing proportion of the UK population it is important that the mortgage market continues to develop a range of products that can meet their needs. Potential issues relating to lending to older borrowers will be included in wider work on the ageing population being undertaken by the FCA. The review looked at the challenges that consumers face in making effective choices, particularly when it comes to assessing and acting on information about mortgage products, with intermediaries being key to the process. It also examined if there are opportunities to make more effective use of technology in the provision of information and advice and commercial relationships between different players in the sector’s supply chain, in particular the use of panels, that might give rise to competition concerns. The FCA will carry out further work where there is greatest scope for competition to improve consumer outcomes. In particular, it will launch a targeted market study in the fourth quarter of 2016 focused on consumers’ ability to make effective choices, with a view to improving how competition works in consumers’ best interests. This study will try to determine if the available tools for helping consumers make choices, such as price comparison websites, best-buy tables, and advice, effectively meet their needs. ‘For millions of consumers a mortgage is one of the biggest financial transactions they will enter into in their lifetime so it’s encouraging to see firms embrace the spirit and the letter of our rules,’ said Christopher Woolard, director of strategy and competition at the FCA. ‘At the same time, there appears to be more to be done to improve competition in the mortgage sector. Competition can play a key role in ensuring that the sector works well, delivering lower prices, better products and choice, and more innovation,’ he explained. ‘Based on the evidence we’ve collected so far, we intend to launch a forward looking market study later on this year, with particular focus on the roles played by intermediaries and panels,’ he added. The Council of Mortgage Lenders welcomed the review and pointed out that members are already working on certain areas such as improving consumers' ability… Continue reading

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Most tenants in London never check their landlord’s credentials

The vast majority of people who rent a home in London don’t bother to check the landlord’s credentials leaving them open to dodgy landlords, new research suggests. Some 92% of London renters take what they can get and despite typically having to pay for the privilege of having a background check conducted on themselves, they don’t perform the same due diligence on their potential landlord. The study, by London removals firm Kiwi Movers, also found that highly competitive property marketing is cited as the number one reason for not doing checks on landlords and overall only 20% of UK renters do any sort of check on their landlord before agreeing a tenancy. Renters in Liverpool most likely to check out a landlord online before renting. . A third of the city’s residents say they’ve performed a background check on a landlord before agreeing to move into a property. Some 31.63% in Swansea would check the landlord, 26.83% in Southampton, 24.33% in Leicester, 24.07% in Glasgow, 23.37% in Sheffield, 23.3% in Brighton and Hove, 23% in Cardiff, 21.73% in Portsmouth and 21% in Birmingham. The research also found that women are more likely than men to background check a landlord at 24% compared to 15% of men and 44% of women would prefer to rent from another woman. Also one in five believe renting from an agency meant they didn’t need to worry about landlord credentials or history and but 53% of those that found negative information, in the form of a review, news article or details of legal issues, said it influenced their decision to rent from that person. Just 8% of London residents do any kind of background check on their landlord, 62% below the national average of 20%. London residents are also the least likely to act on information about a potential landlord, with fewer than half (44%) of them saying negative the information had influenced a housing decision. In other words, the need to secure a property was greater than their need to rent with confidence. One of those who prefer a woman landlord is PR manager Billie Gianfrancesco who has been renting in London since 2008 and is on her fifth rental property. ‘In my experience, female landlords tend to work more closely with property managers or put a system in place whereby tenants can resolve any issues quickly without needing to bother or chase them,’ she said. ‘I've found that male landlords prefer to try and resolve the issue themselves first. This often means repeat visits in person, which makes any tenant nervous, and a greater recurrence of botched DIY repairs. In one situation an upstairs bath was leaking, and our male landlord visited four times attempting to fix the issue himself. Because of this, the problem wasn't resolved for over a month. I faced a similar issue a couple of years later with a female landlord, she… Continue reading

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New housing construction in UK rising, but output slowed slightly in March

New housing construction in the UK is rising, although there was a slight slowdown in output in March of this year. The latest figures from the Office of National Statistics show that new housing output fell by 0.3% in March month on month. Overall output in the construction industry was estimated to have decreased by 3.6% compared with February 2016 and in the first quarter of 2016 it was estimated to have decreased by 1.1% compared with the fourth quarter of 2015. And year on year between the first three months of 2016 and the first quarter of 2015 output was estimated to have decreased by 1.9%. However in the first quarter of the year there was an increase of 4.8% in total new housing output compared with the fourth quarter of 2015, the data also shows. Both public and private new housing reported increases of 4.2% and 4.9% respectively and all new housing has shown underlying growth since the second quarter of 2013, with the exception of the third quarter of 2015. When compared with the same period a year ago, there was an increase of 3.4% in total housing, with private housing increasing by 7.5% offset slightly by a fall in public new housing of 14.3%. The level of private new housing is the main contributor to the level of total new housing, with public new housing having a much smaller contribution, the ONS report says. The level of private new housing has been increasing gradually since early 2013 and in the first quarter of 2016 was at its highest since records began in 1997 at £6.3 billion, while the level of total new housing is also at its highest at £7.5 billion. Charles Holland, head of residential development and investment at Marsh & Parsons, pointed out that public and private sector housing are the only sectors to have witnessed an increase in construction output quarter on quarter. He does not believe that the slight fall in March is a major issue because home construction is heading in the right direction. ‘London needs to build more new homes than anywhere else in the country. But they also need to be delivered at the right price,’ he warned. ‘It’s not just enough for the new Mayor of London to pledge an annual quota for house building. While that’s challenging in itself, it needs to be coupled with affordability to truly work for everyday Londoners,’ he explained. ‘House building efforts in London need to cater for the £250,000 to £850,000 price range, as this is where we see the strongest and most urgent buyer demand from first time buyers and growing families,’ he added. The new Mayor Sadiq Khan has revealed that an audit of City Hall's preparedness to tackle the housing crisis has found that the delivery of affordable homes is at a near standstill. Last year saw the lowest number of new affordable homes since current records began in 1991with just 4,880 being built. He has… Continue reading

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