Tag Archives: entertainment
All can learn from ‘five star’ service centres: Mohammed
All can learn from ‘five star’ service centres: Mohammed (Wam) / 27 February 2014 Shaikh Mohammed unveils plaque at Ministry of Education Shaikh Mohammed unveils the ‘five-star’ plaque at the Ministry of Education office in Dubai on Wednesday as Shaikh Hamdan bin Mohammed and Humaid Mohammed Al Qattami look on. — Wam His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, has stressed that the government service centres, which recently scored the five-star rating, are open for all to learn from their experiences since the government is one team, where all learn from each other and compete in the interest of the government. Shaikh Mohammed made the remarks while touring the service centre at the Ministry of Education in Dubai to unveil the five-star plaque attained by the centre in accordance with the results of the rating of government service centres. The event was attended by Shaikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai. Shaikh Mohammed said the education sector deserves better services from the ministry — not less than five stars. He toured the centre, which provides 12 main government services. It handled over 11,000 transactions and received 14,000 phone calls last year. Shaikh Mohammed thanked the officials, citing their self-denial as an example. He said, “Real success lies in continuous and non-stop develop-ment and determination.” The project to evaluate the service centres launched by Shaikh Mohammed is expected to bring about a quality shift in the efficiency of government services and catapult them to the international standards. The mandatory rating process will continue until the end of this year to evaluate all customer service centres so as to assess their quick response to clients. The UAE is world’s first country to adopt the rating system of the government service centres in accordance with integrated frame-work of standards similar to those implemented at hotels, banks and aviation companies. The others present included Mohammed Abdullah Al Gergawi, Minister for Cabinet Affairs; Humaid Mohammed Obaid Al Qattami, Minister of Education; Musbeh bin Rashid Al Fattan, Director of the Office of the Vice President and Prime Minister and Ruler of Dubai; and Khalifa Saeed Suleiman, Director-General of Protocol and Hospitality Department in Dubai. For more news from Khaleej Times, follow us on Facebook at facebook.com/khaleejtimes , and on Twitter at @khaleejtimes Continue reading
Al Jadaf, Creek Metro stations to open on March 1
Al Jadaf, Creek Metro stations to open on March 1 Lily B. Libo-on / 27 February 2014 The Al Jadaf and Creek stations of Dubai Metro’s Green Line will open on Saturday, March 1. The Al Jadaf Metro station ready for operation. — Supplied photo The opening of these two final stations, which are located at the end of the Green Line track, will complete the operation of all the Dubai Metro stations and serve existing and under-construction projects, including the Culture Village and Sama Al Jadaf. Mattar Al Tayer, Chairman of the Board and Executive Director of the RTA, said these two stations will also serve the Dubai Festival City through a marine transit service linking with the Creek station. “Al Wasl Club will also be linked with Al Jadaf Station through a bus route to be operated when matches are held. The RTA has provided 100 parking slots at Al Jadaf stations and a bus route for passengers of the two new stations.” Al Jadaf and Creek stations are elevated metro stations where the concourse and platform are on the upper level of the elevated metro track. Each station extends 132 metres in length and 29 metres in width, and has a capacity to handle 11,000 passengers per hour per direction. The two stations are equipped with escalators and lifts. Al Tayer said that these two stations will contribute significantly to expediting the development tempo in the neighbourhood, and accordingly the ridership will pick up gradually as per the foreseeable inputs. Some 2,100 riders at Al Jadaf Station and another 1,400 more passengers at Creek station are expected to use the Metro initially, and these numbers are poised to double with the opening of property development projects in the area, many of which are nearing completion. “Through the Dubai Metro operator Serco Co., the RTA has completed all arrangements related to the operation of the two stations by carrying out technical test runs of the Dubai Metro, including testing the communication systems, automatic operation systems, power feed system and the air-conditioning system. It has also finalised the appointment of 16 employees, who have been deployed at the site to man the two metro stations after undergoing intense training exposures on delivering customers service, implementing regulations drawn up by the RTA to protect the facilities, and enforcing the rules against offenders,” said Al Tayer. RTA has also coordinated with the Transport Security Department to deploy security personnel at the two stations to ensure the security and safety of the metro riders. Teams of emergency services — Civil Defence, Ambulance and Rescue — made field visits to the two stations to ensure safety. lily@khaleejtimes.com For more news from Khaleej Times, follow us on Facebook at facebook.com/khaleejtimes , and on Twitter at @khaleejtimes Continue reading
Pilot, co-pilot die in Emirati military plane crash
Pilot, co-pilot die in Emirati military plane crash (Wam) / 27 February 2014 The accident occurred during a routine training mission; competent authorities are examining the crash scene. The General Command of the UAE Armed Forces today announced that two of its air-crew had died in the crash of a military training aircraft related to the UAE Air Force and Air Defence. The accident occurred during a routine training mission and resulted in the death of the pilot and co-pilot. Competent authorities are examining the crash scene to determine the causes behind it. For more news from Khaleej Times, follow us on Facebook at facebook.com/khaleejtimes , and on Twitter at @khaleejtimes Continue reading
