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Property industry warns against rushing in to Land Registry privatisation

The property industry has added its voice to those expressing concerns about the possible privatisation of the Land Registry in England and Wales. The registry guarantees and protect land and property rights and covers 87% of the land mass in England and Wales with some 24 million titles which are a legal evidence of ownership, having been founded over 150 years ago. The Government want to privatise the registry with its preferred option being privatisation with a contract to the government, but also the potential for a mutual joint venture between government and a private firm and privatisation with a new regulator in place. But the British Property Federation (BPF), which represents those who own and invest in commercial property, has warned that the government should not rush into making big changes to the way that this critical service works, as any perceived threat to the security of property title in the UK could spook investors. The BPF stressed that security of title is one of the big attractions for overseas investors in UK real estate, who have steadily become more important players in the commercial property market. It says in its response to the announcement that security of title underpins billions of pounds’ worth of lending to commercial property and if it were undermined in any way, it would make the job of renewing the urban environment considerably more difficult and expensive. The BPF also believes that over the past few years, there has been a noticeable drop in service quality levels at the Land Registry, and that additional investment is badly needed. ‘The Land Registry plays a crucial role in ensuring that real estate transactions are transparent and smoothly effected. It also plays an important part in making the UK attractive to those who invest in our towns and cities,’ said Melanie Leech, chief executive of the BPF. ‘Our concern would be that in the rush to push through these proposals important questions about the quality of service do not get the airing they deserve. Should the government go ahead with privatisation, it is critical that incentives exist for a new operator to invest in service quality and to retain the Land Registry’s deep pool of legal expertise. The Land Registry is often taken for granted but its activities facilitate important and much-needed regeneration across the country,’ she added. According to Andrew Lloyd, managing director of Search Acumen, which uses the Land Registry to verify property ownership for law firms handling purchases, it needs to be transparent at all times. ‘The threat to the register’s integrity when in private hands has been a major source of concern for many in the conveyancing industry, and the consultation is likely to prompt a heated debate,’ he said. Meanwhile, the Competition and Markets Authority (CMA) has warned that a private company could seek to block or prohibitively price access to the public housing registers in order to retain a commercial advantage. ‘We believe that… Continue reading

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Home lending in Wales up year on year but down on quarterly basis

Lending to home owners in Wales increased by 25% year on year in the first quarter of 2016, according to the latest data from the Council of Mortgage Lenders (CML). On an unadjusted basis home owners borrowed £850 million, but while this was up 29% year on year it was down 16% quarter on quarter. They took out 6,600 loans, down 16% on the previous quarter but up 25% compared to the first quarter of 2015. First time buyers borrowed £330 million, down 20% on the fourth quarter 2015 but up 22% on the same period last year. This totalled 3,000 loans, down 19% quarter on quarter but up 20% year on year. The average age of a first time buyer is now 29 years old. Home movers borrowed £530 million, down 12% on the fourth quarter 2015 but up 36% compared to a year ago. This totalled 3,600 loans, down 14% quarter on quarter but up 29% year on year. Remortgage activity totalled £420 million, down 2% quarter four but up 20% compared to a year ago. This came to 3,700 loans, down 3% quarter on quarter but up 12% year on year. ‘The first quarter of the year typically sees a seasonal lending dip, but the year on year growth in activity in all lending types is encouraging,’ said Julie Ann Haines, CML Cymru chair. ‘It was the best first quarter performance for all lending types in Wales since 2007 and suggests a growth period for the market. With affordability improving this quarter, supported by a generally favourable economic backdrop, we would expect further growth in lending as we go into the summer months,’ she added. The CML report points out that while seasonal factors generally cause activity to be lower this period, this is the highest number of loans and the most borrowed for house purchase in the first quarter of the year since 2007. This was also the case for first time buyer, home mover and remortgage activity. Affordability metrics for first time buyers improved in the first quarter of 2016 compared to the fourth quarter of 2015. The amount borrowed went from £106,000 to £104,625 and the average household income of a first-time buyers went from 32,615 to 33,092 meaning income multiple in Wales from 3.30 to 3.22. The amount home movers borrowed went from £128,795 to £130,000 and the average household income of a home movers went from 46,818 to 47,500 meaning income multiple in Wales from 2.83 to 2.85. The amount first time buyers are spending of their monthly gross income to service capital and interest repayments was 17.2%, which was the lowest level since the CML began tracking this metric in 2005. Home movers are also paying close to record low proportions of income at 16.9%, unchanged from the fourth quarter 2015 and just off the lowest since we began tracking this metric in 2005 of 16.8% in the third quarter of 2013. Continue reading

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Research reveals UK house hunters like a more personal service from estate agents

Some 58% of UK house hunters want life long, personal relationships with estate agents with an accumulative understanding of their property needs, new research suggests. The study from cloud based estate agency software provider Dezrez, looks at the attitudes, perceptions and expectations that UK home buyers have towards estate agents and online tools. It found that the majority of respondents, 93%, search for properties online, while 54% said that they would use a mixture of online tools and estate agents to deal with the entire property buying process. Some of home buyers said they would actually prefer to have a personal agent who can deal with the whole management of the home buying process. Those surveyed also admitted to relying heavily on estate agents’ expertise for key parts of the home buying process including with 72% for conveyancing, 62% to arrange viewings and inspect properties, 53% to make an offer and 42% for financial negotiations. ‘Buying or selling a home can be an extremely stressful and daunting process and good quality customer service still carries a huge amount of weight. Estate agents are well placed to offer sound, expert advice. They can help to alleviate some of the pressures and concerns that consumers have with managing the process themselves,’ said Justin Morris, chief executive officer of Dezrez. ‘What we are experiencing in the property market is some interesting trends that are mirroring consumer activity on the high street. Whilst many people like to be able to search online, they clearly value the customer experience and human touch of face to face interactions. However, without the personal touch online only services aren’t necessarily going to be in the position to replace traditional agents,’ he explained. The research also highlights consumer frustration with agents who are slower to adopt newer digital technologies. Some 67% of respondents believe that estate agents are not fully using technology to their advantage and 44% strongly agree that estate agents need to adopt, and embrace technology, in order to survive in the future. ‘There is a real appetite for change from both estate agents and consumers, especially when it comes to the use of technology. Advancements in technology, from mobile devices to cloud based software offer some amazing opportunities for the estate agent of the future. It gives them greater accessibility and freedom, and helps them to alleviate some of the pressures experienced by home buyers and sellers,’ Dezrez pointed out. ‘ There’s a breadth of technology that can help transform the property industry and enable agents to deliver a professional and personal service across human and digital touchpoints. In order to survive, and thrive, estate agents must recognise and remain confident, that they too have the tools available to remain competitive and keep customers satisfied,’ he added. Continue reading

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