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Calls for new home building quality to be improved in UK
Members of Parliament in the UK and construction experts are calling on the Government to set up a New Homes Ombudsman to mediate in disputes between home buyers and house builders. This is one of 10 recommendations setting out measures to improve the quality of workmanship in new homes and provide consumers with easier and cheaper forms of redress, to get problems fixed. According to the All Party Parliamentary Group for Excellence in the Built Environment (APPGEBE) house builders should be upping their game and putting consumers at the heart of their business model and the Government should use its influence to promote quality at every opportunity. ‘The Government is intent on seeing the construction of one million new homes within the course of this Parliament. However, our view is that increasing the quantity of new homes must not be achieved at the expense of their quality,’ said Chairman of the group, Oliver Colvile. ‘It is clear to us that there is a quality gap between customer demands and industry delivery. Closing this gap will only come about, we believe, if housebuilders make a concerted effort to create a more consumer focused culture. From the evidence we heard, consumers want to see an improved quality of build, homes that are fit for purpose and an easy to understand warranty,’ he pointed out. He added that when something is wrong, consumers want an affordable and accessible means of putting it right. ‘To this end we have set out a series of measures to redress the imbalance between buyers and sellers,’ he said. The report says that the role of the building control inspector is a key part of the process and it recommends that there should be a minimum level of compliance inspections. It also says that new home buyers should be given information about the building inspections carried out as this will improve transparency. The role of a New Homes Ombudsman would include mediating disputes between consumers and their builders or warranty providers to offer a quick resolution procedure paid for by a housebuilders’ levy. The report also recommends that house building sales contracts should be standardised as this would remove much of the uncertainty that presently arises from the bespoke nature of each builder’s sales contract, which can deter so many from pursuing claims Buyers should have the right to inspect properties before completion and this would discourage builders from serving notices to complete prematurely, or concealing major defects until after they have received the full purchase price, and would also encourage better quality control and site management pre-completion Builders should be required to provide buyers with a comprehensive information pack, the aim being to improve transparency of the design, building and inspection process. The pack should contain information including, designs and plans, specifications and details about both warranty and building control inspections, when carried out and by whom. The report suggests that the Department of Communities and Local Government should commission a thorough… Continue reading
Caution due to Brexit likely to affect UK housing market in short term
Caution is likely to affect sales in the mainstream housing market in the UK as a result of the decision to leave the European Union but low interest rates will underpin prices, according to a new analysis. The market is seeing initial caution, particularly among discretionary buyers, and this likely to curtail housing market activity as buyers’ willingness to commit to a major purchase weakens. Over the medium term, the analysis from real estate firm Savills, suggests that sentiment will improve but also fluctuate as negotiations to leave the EU proceed. It also suggests that buyer sentiment is likely to lead to lower sales volumes in the short term. Also, the possibility of tighter lending could pull transactions numbers further down from recent UK highs of 1.3 million a year. ‘However, at this stage, we do not expect sales volumes to decline to post credit crunch lows,’ said Lucian Cook, director of residential research as Savills. The report points out that so far it has been business as usual for lending. ‘Should downside risks persist, there is a possibility that lenders tighten lending criteria. If stricter borrowing rules come into play, first time buyers and second steppers will be the most affected,’ Cook explained. He believes that low interest rates will underpin house prices with the prospect of a cut in base rates and this may present opportunities for those on low loan to value mortgages. Overall, house price growth is likely to slacken as a result of weaker demand in the short to medium term but looking ahead, Cook said that the possibility of a slower economy could have an impact on price growth. ‘We do not rule out the possibility of price falls in weaker markets. Low levels of house building has resulted in a market that is fundamentally undersupplied. This has not changed,’ he added. The analysis report also points out that the short term impact on sentiment is also likely to vary geographically and between different buyer groups, in part dependent on the level of opposition to or support for Brexit. That would potentially indicate more caution in the domestic markets of London and among first-time buyers and second steppers but less among mature home owners. ‘While this short term sentiment effect is likely to take longer to feed into the house price indices, we would expect the first indications of this impact to come from consumer confidence surveys and mortgage approvals,’ Cook pointed out. ‘At this stage, it appears that the downside risks to the housing market are milder than the events that led to the 2008 financial crisis. However, political and economic uncertainty is likely to curtail housing market activity initially as discretionary buyers exercise caution,’ he said. ‘The potential for lenders to tighten lending criteria presents a longer term risk to market activity, especially among first time buyers and second steppers. This could mean that UK housing transactions, which reached a post credit crunch high… Continue reading
Lettings agents call on UK govt to help restore confidence in lettings market
A leading group of lettings agents in the UK is calling for the Government to take action to restore confidence in the residential lettings market in the aftermath of the vote to leave the European Union. There has been a cooling in investment in the lettings market due to pre-referendum uncertainty, plans to cut mortgage tax relief for landlords and now Brexit, according to Belvoir Lettings, at a time when there is growing tenant demand. ‘With the Bank of England hinting at further reductions in interest rates, which will continue to hit savers, property remains a very attractive long term investment opportunity, particularly for those with cash to invest,’ said Belvoir managing director, Dorian Gonsalves. ‘However, in some areas continued uncertainty over the future of EU nationals in the UK is having a negative impact. For example, in Boston in the East Midlands, which was reported as being the most pro-Brexit town in the UK with 75% of the population voting to leave, thousands of EU workers remain anxious about their immigration status,’ he pointed out. ‘We hope that the Government will act quickly to resolve this uncertainty and reassure EU citizens about their future in the UK. This will also help to reassure those overseas landlords who are also expressing concern,’ he added. Indeed, Donna Burrell, owner of Belvoir Boston, reports that although the rental and sales market has now picked up, there is continued anxiety amongst Eastern European workers, with many now adopting a 'wait and see' attitude before committing to investments. ‘During the build up to the referendum we noticed that business was quiet. Belvoir Boston now provides an estate agency service, and prior to the referendum many Eastern European tenants who had been working and renting in the area had started to buy the properties they had been renting. Now that Britain has voted to leave the EU we have noticed a more cautious wait and see approach and some have pulled out of sales,’ she explained. ‘There has also been some racist backlash from a minority group, which is making Eastern European tenants and foreign investors feel uncomfortable about committing to investment. Boston is reliant on Eastern European migrants to work in factories and keep local businesses afloat. If these workers feel forced to leave, it could potentially be catastrophic for the town, its people and local businesses,’ she pointed out. ‘I really hope that the Government will end the uncertainty by giving out a strong message of reassurance, as many of these people have worked and lived here for several years, and contribute enormously to the community,’ she added. According to Emma Falco, co-owner of Belvoir Peterborough, Brexit has been a hot topic for landlords and tenants, but whilst there is a lot of conversation surrounding it, it doesn't seem to have deterred serious investors. ‘In fact, I think many still have the 2008 crash in their minds and are hopeful that they may be able to pick… Continue reading