Taylor Scott International News
More renters in the East Midlands are satisfied with their landlord than in any other part of England according to new research. The survey by the National Landlords Association (NLA) found that 83% of renters in the East Midlands said they are satisfied with their landlord. Tenants in the North West and South West were jointly second on the list, with 82% satisfaction. However, there are some stark regional differences. For example, 82% of tenants in the North West are satisfied with their landlord but just 67% of tenants in the North East, the lowest satisfaction rate in the whole of the England. Overall, on average across all regions, some 79% of tenants taking part in the poll are satisfied with their landlord. In third place was the South East with 80% satisfaction, followed by the West Midlands at 79%, Yorkshire and Humber at 73%, London at 72%, the East of England at 71% and the North East at 67%. ‘Good landlords make up the majority of the market so it’s not surprising that the majority of tenants are satisfied,’ said Richard Lambert, NLA chief executive officer. ‘Private renting is far from the insecure, uncertain and unhappy picture that it is often made out to be, and these findings will help to reassure existing renters and those looking to make their home in the private sector. However, it doesn’t help the minority of tenants who are dissatisfied,’ he explained. ‘The NLA provides a range of training and accreditation opportunities for landlords in order to help them develop and improve standards so they can provide a better service but this is only part of the solution. Both central and local government must also commit more resources to tackling poor standards and weeding out bad landlords,’ he added. Taylor Scott International
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